Privacy Policy

Last Updated: May, 2026

At Vorai Studio (“we,” “us,” or “our”), operated under Registration No. 18090621009, we respect your privacy and are committed to protecting the personal data of our clients, website visitors, and partners.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website voraistudio.com or use our fully managed commercial in-store audio services.

1. Information We Collect

We only collect personal data that is strictly necessary to provide our services and manage our business relationship with you. This includes:

  • Identity & Contact Data: First and last name, business email address, phone number, company name, physical business address, and country of operation.

  • Technical & Usage Data: Your IP address, browser type, operating system, and data on how you interact with our website and our secure online audio player link.

  • Audio Content Data: Slogans, promotions, and script information you voluntarily submit to our studio for custom ad production.

2. How We Use Your Information

We process your personal data under the following legal bases and for the following purposes:

  • To Perform Our Contract With You: To set up, manage, and deliver your secure online streaming link, and to write, record, and produce your monthly custom audio advertisements.

  • For Customer Support & Communication: To respond to your inquiries, schedule consultation calls, and manage updates to your in-store audio networks.

  • For Legal Compliance: To ensure our commercial audio streams remain compliant with copyright, intellectual property, and regional media laws.

  • For Marketing Purposes: With your consent, to send you updates regarding our services, promotions, or industry insights.

3. Data Sharing & Third-Party Integrations

We do not sell, rent, or trade your personal data. To deliver our fully managed services, we may share your information with trusted third-party service providers, including:

  • Commercial Streaming Providers: We integrate with licensed B2B streaming infrastructure partners (including Soundtrack Technologies Sweden AB) to supply compliant recording and publishing rights.

  • Web Hosting & IT Services: Secure cloud infrastructure and email hosting providers necessary to maintain our website and customer support channels.

  • Audio Production Assets: Professional voiceover artists and audio engineers contracted by Vorai Studio to produce your custom promotional ads (no sensitive personal data is shared).

4. International Data Transfers (GDPR Compliance)

As a European-based business operating across Latvia, the UK, and Europe, any transfer of personal data outside the European Economic Area (EEA) is conducted in strict compliance with the General Data Protection Regulation (GDPR). We ensure all standard contractual clauses (SCCs) are active with any third-party software tools we utilize.

5. Data Retention

We retain your personal data only as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or billing requirements.

  • Active Client Data: Retained for the duration of your active subscription.

  • Inquiries & Lead Data: Retained for up to twelve (12) months if no contract is established.

6. Your Legal Rights

Under the GDPR, you hold the following rights regarding your personal data:

  • The Right to Access: You can request a copy of the personal data we hold about you.

  • The Right to Rectification: You can request that we correct any inaccurate or incomplete information.

  • The Right to Erasure (“Right to be Forgotten”): You can request that we delete your personal data from our systems.

  • The Right to Object/Restrict Processing: You can object to us processing your data for direct marketing.

  • The Right to Data Portability: You can request that we transfer your data to another service provider.

To exercise any of these rights, please contact us directly at partners@voraistudio.com.

7. Cookies & Tracking Technologies

Our website uses cookies to improve your user experience, analyze site traffic, and assist with our marketing efforts. You can choose to accept or decline cookies through your browser settings or our on-site cookie banner.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:

  • Entity: Vorai Studio

  • Registration No.: 18090621009 a Latvian company

  • Email: partners@voraistudio.com